shipping

Please allow up to 5 business days for dispatch as all garments are made to order by hand.

all Orders are sent through Sendle a 100% carbon neutral postal service. We care about getting your parcels to you efficiently and keeping the environment happy at the same time!

You can expect to see your parcel within 2-10 business days after dispatch.

* Please note: All PO box/parcel locker orders will be sent via australia post.

* Please email if you urgently need your order for a event/birthday/trip and we can organise other shipping options.

returns

We accept exchanges for change of mind, no refunds unless item is deemed faulty.

If you change your mind on your purchase we are more than happy for you to exchange your order.

As a small business we cannot offer refunds at this time for change of mind as we grow we hope to change this.

For returns please email us at info@poppyhoney.com or fill out our contact us form with your order number, the colour and style you wish to exchange for and we will get back to you with confirmation of the return.

Returned items must be unworn in original condition.

We do not offer any refunds for change of mind. If there is a fault with your garment we adhere to the Consumer Guarantees Act under Australian Consumer Law.